Are you passionate about creating compelling video content and engaging with customers on a personal level? Are you bold on camera and possess a good command of English? Laundify, a leading laundry and commercial cleaning brand, is seeking a talented and creative individual to join our team as a Video Content Creator & CRM Specialist. This is a unique opportunity to play a pivotal role in shaping the brand's narrative through impactful video content while managing customer relationships through our CRM system.
Responsibilities:
Video Content Creation:
- Develop, script, and present engaging videos that promote our products and services
- Collaborate with our videographer to create customer testimonials, and product demonstrations.
CRM Management:
- Implement and manage the Customer Relationship Management (CRM) system to enhance customer experiences and drive brand loyalty.
- Segment customer data for targeted communication and personalized outreach.
- Develop and execute CRM strategies to increase customer retention, satisfaction, and lifetime value.
- Collaborate with customer support and sales teams to gather insights for content creation and CRM improvements.
Requirements:
- Excellent interpersonal and communication skills.
- Strong organizational abilities and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong communication and customer service skills
We offer competitive compensation and benefits packages, a supportive work environment, and opportunities for growth within our organization.
If you are passionate about storytelling through video content and have a knack for managing customer relationships effectively, we would love to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.
Job Type: Full-time
Salary: From ₦40,000.00 per month
Ability to commute/relocate:
- Asaba: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Application Deadline: 30/11/2023
Expected Start Date: 27/11/2023
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